Orderwerks VS CloudTalk

Orderwerks is a complete platform allowing your business to manage their orders, inventory and shipments with a simple and easy to use interface. Orderwerks has many features, but these are just some of the main ones:

• 100% Made and Supported in the USA.
• Mobile Ready - Phone & Tablet .
• A Single Click will Start Creating Orders.
• Simple and Easy Item Entry .
• Private Customer Sales Order Entry .
• Price Groups / Tiers .
• Catalog Item Management & Sync .
• User Access Management .
• Standard & Custom Reports .
• Data Exports .
• Basic Inventory Management .
• Private Customer eCommerce/Ordering Portal .
• Shipping / Fulfillment Management .
• Vendor Catalog & Price Group Lock .
• Internationalized .
• Custom Integrations .
• Business Overview Snapshot .
• Simple and Intuitive Pick Lists .
• Quotes .
• Order Lead-Time Management .
• Dark Mode .

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.