Software Alternatives & Reviews

CloudTalk VS DelivApp

Compare CloudTalk VS DelivApp and see what are their differences

CloudTalk logo CloudTalk

Work locally, grow globally

DelivApp logo DelivApp

Software for managing online ordering, delivery and loyalty for multi-unit restaurants
Visit Website
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • DelivApp Landing page
    Landing page //
    2022-09-18

DelivApp is a SaaS for managing on-demand food ordering and deliveries from screen to mouth. Our tech suite includes white-label ordering marketplace and business management app, marketplace & logistics management backoffice, and a white-label courier app. Our product is highly customizable, so it can fit the unique needs of any restaurant location.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
iOS Linux Android Windows Browser Mac OSX
Release Date
2018 March

DelivApp

$ Details
paid Free Trial $459.0 / Monthly (2500 monthly orders)
Platforms
Web Android iOS REST API Shopify Wix Azure
Release Date
2017 May

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

DelivApp features and specs

  • Automated dispatch: Yes
  • Customizable region settings: Yes
  • Separate delivery pricing settings for merchants and delivery people: Yes
  • Merchant portal & app: Yes
  • Courier app: Yes
  • Reports: Yes
  • Order tracking page for consumers: Yes
  • Ordering platform: Yes
  • Loyalty program: Yes
  • Integrations with POS: Yes
  • Third-party ordering integrations: Yes
  • White-label fleets integrations (Wolt Drive, Yango Delivery, DoorDash): Yes

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

DelivApp videos

What is DelivApp logistics

More videos:

  • Review - What is DelivApp platform

Category Popularity

0-100% (relative to CloudTalk and DelivApp)
Communication
100 100%
0% 0
Delivery
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
On-Demand Delivery
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and DelivApp

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

DelivApp Reviews

6 Best WorkWave Route Manager Alternatives for Powerful Route Optimization
The DelivApp application allows businesses to integrate their current order management interface to DelivApp. The routing algorithm will then configure an optimal route for your business, reducing manual input and errors.
Top 3 and More – Best Delivery Management Software of 2022
DelivApp is a cloud-based delivery management software suitable for businesses of all sizes. Allows users to distribute orders to their team members. Enables users to receive notifications related to the delivery of products. Allows users to gain insights into businesses performance on an hourly, daily and monthly basis. DelivApp delivery management software enables users to...

What are some alternatives?

When comparing CloudTalk and DelivApp, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Threadbeast - Threadbeast is a subscription-based online shopping store that allows you to get to personalize the box with amazing stuff.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Orderwerks - Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.