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Oracle WebCenter Content VS Simplify360

Compare Oracle WebCenter Content VS Simplify360 and see what are their differences

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Oracle WebCenter Content logo Oracle WebCenter Content

Oracle WebCenter Content is an open platform with pervasive services that content-enable business processes.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Oracle WebCenter Content Landing page
    Landing page //
    2023-09-26
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Oracle WebCenter Content videos

+ Add

Overview of Oracle WebCenter Content

More videos:

  • Review - Oracle WebCenter Content User Experience

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Oracle WebCenter Content and Simplify360)

Oracle WebCenter Content

Simplify360

Project Management
100 100%
Project Management
0% 0
Tool
0 0%
Tool
100% 100
CMS
100 100%
CMS
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Oracle WebCenter Content and Simplify360, you can also consider the following products

Progress Sitefinity - Sitefinity's web content management software is a marketing command center to drive growth for your business. Easily manage multi-site experiences deployed your way.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Drupal - Drupal - the leading open-source CMS for ambitious digital experiences that reach your audience across multiple channels. Because we all have different needs, Drupal allows you to create a unique space in a world of cookie-cutter solutions.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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