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Oracle Siebel Field Service VS OTRS ITSM

Compare Oracle Siebel Field Service VS OTRS ITSM and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Oracle Siebel Field Service logo Oracle Siebel Field Service

Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings.

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.
  • Oracle Siebel Field Service Landing page
    Landing page //
    2023-07-21
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16

Oracle Siebel Field Service videos

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OTRS ITSM videos

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OTRS 3: Installing OTRS ITSM

Category Popularity

0-100% (relative to Oracle Siebel Field Service and OTRS ITSM)

Oracle Siebel Field Service

OTRS ITSM

Field Service Management
100 100%
Field Service Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Sales Force Automation
100 100%
Sales Force Automation
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Oracle Siebel Field Service and OTRS ITSM, you can also consider the following products

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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