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Oracle Service Cloud VS SAP Service Manager

Compare Oracle Service Cloud VS SAP Service Manager and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Oracle Service Cloud logo Oracle Service Cloud

Web, Social & Contact Center

SAP Service Manager logo SAP Service Manager

SAP Solution Manager homepage on the SAP Support Portal
  • Oracle Service Cloud Landing page
    Landing page //
    2023-09-15
  • SAP Service Manager Landing page
    Landing page //
    2023-04-12

Oracle Service Cloud videos

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19D Oracle Service Cloud Release Overview

SAP Service Manager videos

No SAP Service Manager videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Oracle Service Cloud and SAP Service Manager)

Oracle Service Cloud

SAP Service Manager

Help Desk
59 59%
Help Desk
41% 41
Business & Commerce
43 43%
Business & Commerce
57% 57
Communication
100 100%
Communication
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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What are some alternatives?

When comparing Oracle Service Cloud and SAP Service Manager, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

SummitAI IT Management Suite - SummitAI IT Management Suite enables businesses to offer unmatched and superior Customer Experience.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

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