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Oracle Identity Manager VS tawk.to

Compare Oracle Identity Manager VS tawk.to and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Oracle Identity Manager logo Oracle Identity Manager

Oracle Identity Management enables oganizations to effectively manage the end-to-end lifecycle of user identities across all enterprise resources.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • Oracle Identity Manager Landing page
    Landing page //
    2023-01-21
  • tawk.to Landing page
    Landing page //
    2023-07-22

Oracle Identity Manager features and specs

  • Comprehensive Identity Management
    Oracle Identity Manager offers a wide range of identity management functionalities, including user provisioning, access management, and compliance management, which can be beneficial for organizations with complex security needs.
  • Integration Capabilities
    It supports integration with a variety of other Oracle applications and third-party systems, making it easier to create a unified security infrastructure.
  • Scalability
    Designed to handle large enterprises, Oracle Identity Manager can scale according to growth, ensuring that it continues to meet organizational needs as user numbers and data complexity increase.
  • Advanced Security Features
    Includes sophisticated features such as role-based access control, segregation of duties, and automated user lifecycle management, enhancing overall security.
  • Compliance Support
    Helps organizations stay compliant with various regulations by offering detailed audit and reporting capabilities, which can streamline the compliance process and reduce associated risks.

Possible disadvantages of Oracle Identity Manager

  • Complexity
    The comprehensive nature of Oracle Identity Manager can make it quite complex to implement and manage, requiring specialized knowledge and training.
  • Cost
    Oracle Identity Manager is typically priced at a premium, which may be prohibitive for small and medium-sized businesses.
  • Implementation Time
    Due to its complexity and the level of customization it allows, the implementation process can be time-consuming and resource-intensive.
  • Resource Intensive
    The platform requires significant computing resources and infrastructure investments, which could be a drawback for organizations with limited IT budgets.
  • Vendor Lock-in
    Utilizing Oracle Identity Manager heavily leans an organization towards other Oracle products, which can limit flexibility and increase dependency on a single vendor.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Oracle Identity Manager videos

+ Add

Sysadmin Console in OIM | Oracle Identity Manager Administration

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to Oracle Identity Manager and tawk.to)

Oracle Identity Manager

tawk.to

Identity And Access Management
100 100%
Identity And Access Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Identity Provider
100 100%
Identity Provider
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Oracle Identity Manager and tawk.to

Oracle Identity Manager Reviews

Best identity access management software 2022
Oracle Identity Management provides not only a well-known name and track record with U.S. government and military use cases but also airtight access to both on-premises and cloud applications.
Source: www.zdnet.com
20 Identity Management Solutions You Should Know
Part of Oracle’s middleware family, Oracle Identity Management offers an array of scalable tools for crafting user directories, personalizing user access and more. Together, these tools can manage the entire lifecycle of a login credential, from when it’s created and granted permissions to when it’s retired. Oracle offers cutting-edge user authentication, too, that’s based...
Source: builtin.com

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Oracle Identity Manager mentions (0)

We have not tracked any mentions of Oracle Identity Manager yet. Tracking of Oracle Identity Manager recommendations started around Mar 2021.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: almost 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

What are some alternatives?

When comparing Oracle Identity Manager and tawk.to, you can also consider the following products

Okta - Enterprise-grade identity management for all your apps, users & devices

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OneLogin - On-demand SSO, directory integration, user provisioning and more

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Microsoft Azure Active Directory - Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 …

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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