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Oracle CX VS Datadog

Compare Oracle CX VS Datadog and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Oracle CX logo Oracle CX

Oracle CX is an integrated CRM solution focusing on customer experience across marketing, sales, commerce, service and social channels.

Datadog logo Datadog

See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
  • Oracle CX Landing page
    Landing page //
    2023-07-21
  • Datadog Landing page
    Landing page //
    2023-10-05

Datadog is a monitoring and analytics platform for cloud-scale application infrastructure. Combining metrics from servers, databases, and applications, Datadog delivers sophisticated, actionable alerts, and provides real-time visibility of your entire infrastructure. Datadog includes 100+ vendor-supported, prebuilt integrations and monitors hundreds of thousands of hosts.

Oracle CX

Website
oracle.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Datadog

Website
datadoghq.com
Pricing URL
Official Datadog Pricing
$ Details
freemium $15.0 / Monthly (per host)
Platforms
Browser REST API
Edit details

Oracle CX features and specs

  • Comprehensive Suite
    Oracle CX offers a comprehensive suite of applications that cover marketing, sales, commerce, and customer service, enabling businesses to manage all customer interactions in one place.
  • Scalability
    Oracle CX solutions are designed to scale with the growth of your business, making it suitable for small to enterprise-level organizations.
  • Integration Capabilities
    Seamless integration with other Oracle products and third-party applications enhances functionality and maximizes existing technology investments.
  • AI and Machine Learning Features
    The platform incorporates AI and machine learning to deliver predictive analytics and personalize customer experiences.
  • Strong Security Features
    Oracle CX provides robust security measures to protect customer data and ensure compliance with regulatory standards.

Possible disadvantages of Oracle CX

  • Complexity
    The comprehensive nature of the software can lead to a complex setup and may require significant time and resources to implement effectively.
  • Cost
    Oracle CX can be expensive, particularly for small businesses, when considering licensing, implementation, and maintenance costs.
  • Steep Learning Curve
    Users may experience a steep learning curve due to the platform's breadth of features and capabilities, necessitating extensive training.
  • Customization Challenges
    While highly configurable, extensive customization can be challenging and may require expert assistance or external consultants.
  • Dependence on Oracle Ecosystem
    Businesses heavily relying on Oracle CX may find themselves locked into the Oracle ecosystem, making integration with non-Oracle systems less straightforward.

Datadog features and specs

  • Comprehensive Monitoring
    Datadog offers a wide range of monitoring capabilities including infrastructure, application performance, log management, and user experience monitoring. This provides a unified view across the entire tech stack.
  • Integration Ecosystem
    With over 400 integrations available, Datadog can easily connect with virtually any service, application, and technology stack, making it highly versatile.
  • Scalability
    Datadog is designed to scale from small startups to large enterprises, providing functionalities that cater to varied sizes and complexities of operations.
  • Real-Time Data
    The platform provides real-time data and analytics, which is crucial for diagnosing and troubleshooting issues as they arise.
  • Alerting and Notifications
    Advanced alerting and notification features allow users to set up custom alerts based on metrics, enabling proactive problem resolution.
  • User-Friendly Interface
    The user interface is intuitive and easy to navigate, even for those who are not particularly technical, making it accessible to a broader range of users.
  • Security Features
    Datadog includes various security features such as compliance tracking, threat detection, and anomaly detection, enhancing overall security posture.

Possible disadvantages of Datadog

  • Cost
    Datadog can become quite expensive, especially as the volume of monitored data and the number of integrations increases. This can be a limiting factor for smaller businesses.
  • Complexity
    With its extensive feature set, Datadog can be overwhelming for new users, requiring a steep learning curve to master all functionalities.
  • Data Retention
    The default data retention period is often shorter than what some organizations require, leading to additional costs for longer retention.
  • Performance Overhead
    The extensive data collection and monitoring capabilities can add performance overhead to the monitored systems, potentially impacting their performance.
  • Customization Limitations
    While Datadog provides extensive dashboards and visualizations, some users find the customization options to be limited compared to other monitoring solutions.
  • Support
    Some users have reported that the customer support can be slow or insufficient at times, which could be a downside when facing critical issues.

Oracle CX videos

+ Add

The Oracle CX and MBX 2019 review - with Brian Sommer

More videos:

Datadog videos

+ Add

Datadog Review & Walkthrough

More videos:

  • Review - DataDog: What it is and where its going
  • Review - Datadog: 2-Minute Tour

Category Popularity

0-100% (relative to Oracle CX and Datadog)

Oracle CX

Datadog

Web Analytics
100 100%
Web Analytics
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Analytics
100 100%
Analytics
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using Oracle CX and Datadog. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Oracle CX and Datadog

Oracle CX Reviews

We have no reviews of Oracle CX yet.
Be the first one to post

Datadog Reviews

The 10 Best Nagios Alternatives in 2024 (Paid and Open-source)
10 Best Datadog Alternatives to Consider in 2023 Datadog is one of the most potent and versatile players on the market, but they have their fair share of downsides. The monitoring and observability space is quite competitive, so we will discuss 10 of the best Datadog alternatives and compare their pros and cons to determine which is better suited for your needs.
Source: betterstack.com
Top 10 Grafana Alternatives in 2024
While all Grafana alternatives do not offer pricing transparency, go for a flexible pricing structure that fits your budget. Tools like Datadog offer pricing based on data volume or monitoring scope, while Middleware offers a flexible pay-as-you-go pricing structure.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
Open Source vs. Proprietary: Determine whether an open-source solution like SigNoz or a proprietary one like Datadog better aligns with your requirements and budget. Open-source tools often offer more customization and community support, while proprietary tools may provide more comprehensive out-of-the-box features and dedicated customer service. At SigNoz, we offer both...
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
Datadog is a massive tool that offers a lot of features and solutions, including log management. But before we dive too deep, please note that Datadog is expensive. It absolutely is not for anyone other than large-budgeted corporations. Just take a look at what people are saying on X.
Source: sematext.com
5 Best DevSecOps Tools in 2023
There are many platforms that can be utilized for monitoring and alerting. Some examples are New Relic, Datadog, AWS CloudWatch, Sentry, Dynatrace, and others. Again, these providers each have pros and cons related to pricing, offering, ad vendor lock-in. So research the options to see what may possibly be best for a given situation.
Source: devopsauthority.tech

Social recommendations and mentions

Based on our record, Datadog seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Oracle CX mentions (0)

We have not tracked any mentions of Oracle CX yet. Tracking of Oracle CX recommendations started around Mar 2021.

Datadog mentions (5)

  • Send the logs of your Shuttle-powered backend to Datadog
    Ideally, if we had access to the underlying infrastructure, we could probably install the Datadog Agent and configure it to send our logs directly to Datadog, or even use AWS Lambda functions or Azure Event Hub + Azure Functions in case we were facing some specific cloud scenarios. - Source: dev.to / over 1 year ago
  • I wanted a self hosted alternative to Atlassian status page so I build my own application !
    Currently supported : Datadog, Jenkins, DNS, HTTP. Source: over 2 years ago
  • Datadog on Kubernetes: Avoiding Common Pitfalls
    Datadog is a powerful monitoring and security platform that gives you visibility into end-to-end traces, application metrics, logs, and infrastructure. While Datadog has great documentation on their Kubernetes integration, we've observed that there's some missed nuance that leads to common pitfalls. - Source: dev.to / almost 4 years ago
  • Post-DockerCon spam
    .. Is to see you email address being silently distributed to every single company that I've watched a talk from. And now suddenly get several promotional spam emails per day from some 4-5 different domains like instana.com, datadoghq.com, snyk.io, cockroachlabs.com (some of them send even multiple emails per day!). Source: almost 4 years ago
  • Never write a UserService again
    We're commonly doing this with logging, using services such as Loggly or DataDog. We're using managed databases, be it on AWS, Heroku or database-vendor-specific solutions. We're storing binaries on S3. Externalising user authentication and authorization might be a good candidate as well. - Source: dev.to / about 4 years ago

What are some alternatives?

When comparing Oracle CX and Datadog, you can also consider the following products

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Decibel Insight - Powerful Visual Web Analytics

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Gotcha - User-centric analytics & triggers, driven by micro-surveys

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

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