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OpsRamp VS ServiceNow

Compare OpsRamp VS ServiceNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

OpsRamp logo OpsRamp

OpsRamp's digital operations command center unifies discovery, intelligence, and automation for seamless hybrid IT management.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • OpsRamp Landing page
    Landing page //
    2023-06-28
  • ServiceNow Landing page
    Landing page //
    2022-07-12

OpsRamp videos

+ Add

OpsRamp Platform Overview

More videos:

  • Review - OpsRamp Platform Summer 2020 Release

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to OpsRamp and ServiceNow)

OpsRamp

ServiceNow

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
IT Asset Management
100 100%
IT Asset Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using OpsRamp and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpsRamp and ServiceNow

OpsRamp Reviews

We have no reviews of OpsRamp yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpsRamp mentions (0)

We have not tracked any mentions of OpsRamp yet. Tracking of OpsRamp recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing OpsRamp and ServiceNow, you can also consider the following products

Zenworks - ZENworks 11 is comprised of four products that share a single, unified web-based management console...

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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