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ServiceNow VS Zenworks

Compare ServiceNow VS Zenworks and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Zenworks logo Zenworks

ZENworks 11 is comprised of four products that share a single, unified web-based management console...
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • Zenworks Landing page
    Landing page //
    2023-05-01

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Zenworks videos

+ Add

#HowTo Create Dashboards using ZENworks Reporting

More videos:

  • Review - 650S ZenWorks Review, and Launch.

Category Popularity

0-100% (relative to ServiceNow and Zenworks)

ServiceNow

Zenworks

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Project Management
100 100%
Project Management
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

Share your experience with using ServiceNow and Zenworks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and Zenworks

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Zenworks Reviews

We have no reviews of Zenworks yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

Zenworks mentions (0)

We have not tracked any mentions of Zenworks yet. Tracking of Zenworks recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and Zenworks, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Ivanti IT Asset Management Suite - Ivanti IT Asset Management Suite is an intelligent and advanced-level software solution that allows you to view and monitor all kinds of IT assets such as hardware, endpoints, systems, servers, teams, databases, and many others.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Cherwell IT Asset Management - Our IT Asset Management Software tracks and manages assets through a complete lifecycle supplying information that supports multiple ITSM processes. Watch demo now!

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

VIZOR - Build the Immersive Web with Vizor as easy as drag and drop.

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