Software Alternatives & Reviews
Register | Login

OpsGenie VS Spiceworks Help Desk

Compare OpsGenie VS Spiceworks Help Desk and see what are their differences

Front
The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OpsGenie logo OpsGenie

Alerting and On-Call Management for Dev&Ops Teams

Spiceworks Help Desk logo Spiceworks Help Desk

Help desk software features that work for IT
  • OpsGenie Landing page
    Landing page //
    2023-07-22
  • Spiceworks Help Desk Landing page
    Landing page //
    2023-07-22

OpsGenie videos

+ Add

Webinar: Introduction to Opsgenie

More videos:

  • Review - Opsgenie: Reporting and Analytics
  • Review - Opsgenie's Post Incident Analysis Report

Spiceworks Help Desk videos

+ Add

Cloud Spiceworks Help Desk | IT Support Ticketing Training

Category Popularity

0-100% (relative to OpsGenie and Spiceworks Help Desk)

OpsGenie

Spiceworks Help Desk

Monitoring Tools
65 65%
Monitoring Tools
35% 35
Incident Management
100 100%
Incident Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Site Reliability
100 100%
Site Reliability
0% 0

User comments

Share your experience with using OpsGenie and Spiceworks Help Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare OpsGenie and Spiceworks Help Desk

OpsGenie Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Another strong player in this field is OpsGenie. This operations management service is based in the cloud and its alert notifications extend to mobile as well as desktop, so you can receive network updates via email, SMS and voice calls no matter where you are.
Source: www.techradar.com
PagerDuty Alternatives
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
Source: zapier.com

Spiceworks Help Desk Reviews

We have no reviews of Spiceworks Help Desk yet.
Be the first one to post

What are some alternatives?

When comparing OpsGenie and Spiceworks Help Desk, you can also consider the following products

PagerDuty - Cloud based monitoring service

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

VictorOps - We make on-call suck less & help teams to solve problems faster.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Loading...