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OpsGenie VS ServiceNow Incident Management

Compare OpsGenie VS ServiceNow Incident Management and see what are their differences

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OpsGenie logo OpsGenie

Alerting and On-Call Management for Dev&Ops Teams

ServiceNow Incident Management logo ServiceNow Incident Management

Keep employees productive and happy by ensuring they can easily contact support to track and fix issues with ServiceNow® Incident Management.
  • OpsGenie Landing page
    Landing page //
    2023-07-22
  • ServiceNow Incident Management Landing page
    Landing page //
    2022-04-05

OpsGenie videos

+ Add

Webinar: Introduction to Opsgenie

More videos:

  • Review - Opsgenie: Reporting and Analytics
  • Review - Opsgenie's Post Incident Analysis Report

ServiceNow Incident Management videos

No ServiceNow Incident Management videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to OpsGenie and ServiceNow Incident Management)

OpsGenie

ServiceNow Incident Management

Monitoring Tools
92 92%
Monitoring Tools
8% 8
Incident Management
90 90%
Incident Management
10% 10
Site Reliability
81 81%
Site Reliability
19% 19
Notifications And Alerting
100 100%
Notifications And Alerting
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpsGenie and ServiceNow Incident Management

OpsGenie Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Another strong player in this field is OpsGenie. This operations management service is based in the cloud and its alert notifications extend to mobile as well as desktop, so you can receive network updates via email, SMS and voice calls no matter where you are.
Source: www.techradar.com
PagerDuty Alternatives
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
Source: zapier.com

ServiceNow Incident Management Reviews

We have no reviews of ServiceNow Incident Management yet.
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What are some alternatives?

When comparing OpsGenie and ServiceNow Incident Management, you can also consider the following products

PagerDuty - Cloud based monitoring service

VictorOps - We make on-call suck less & help teams to solve problems faster.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

xMatters - xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

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