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OpsGenie VS GoToAssist

Compare OpsGenie VS GoToAssist and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

OpsGenie logo OpsGenie

Alerting and On-Call Management for Dev&Ops Teams

GoToAssist logo GoToAssist

RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!
  • OpsGenie Landing page
    Landing page //
    2023-07-22
  • GoToAssist Landing page
    Landing page //
    2023-08-20

OpsGenie videos

+ Add

Webinar: Introduction to Opsgenie

More videos:

  • Review - Opsgenie: Reporting and Analytics
  • Review - Opsgenie's Post Incident Analysis Report

GoToAssist videos

+ Add

Introducing RescueAssist: Radically Refreshing Employee Support

More videos:

  • Tutorial - How to Connect with a RescueAssist Technician

Category Popularity

0-100% (relative to OpsGenie and GoToAssist)

OpsGenie

GoToAssist

Monitoring Tools
53 53%
Monitoring Tools
47% 47
Remote Desktop
0 0%
Remote Desktop
100% 100
Incident Management
100 100%
Incident Management
0% 0
Site Reliability
100 100%
Site Reliability
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpsGenie and GoToAssist

OpsGenie Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Another strong player in this field is OpsGenie. This operations management service is based in the cloud and its alert notifications extend to mobile as well as desktop, so you can receive network updates via email, SMS and voice calls no matter where you are.
Source: www.techradar.com
PagerDuty Alternatives
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
Source: zapier.com

GoToAssist Reviews

14 Best TeamViewer Alternatives of 2022
GoToAssist was previously known as Rescue Assist. It is a product designed and developed by LogMeIn. Rescue Assist can be launched directly from a browser. You can even install it on a mobile device and a desktop computer. This makes Rescue Assist one of the best TeamViewer alternatives and, of course, of the best remote access terminals available today.
Source: www.cloudzat.com
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
RescueAssist is a cloud-based remote support platform. This platform is used for IT support teams and customer and support organizations. This remote desktop software for creating the Rescue brand of support products.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, GoToAssist seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpsGenie mentions (0)

We have not tracked any mentions of OpsGenie yet. Tracking of OpsGenie recommendations started around Mar 2021.

GoToAssist mentions (2)

What are some alternatives?

When comparing OpsGenie and GoToAssist, you can also consider the following products

PagerDuty - Cloud based monitoring service

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

VictorOps - We make on-call suck less & help teams to solve problems faster.

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

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