OpenProject might be a bit more popular than Freshservice. We know about 4 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I don't know if these are multi-tenant projects but you could certainly explore them: leantime.io and openproject.org. Source: 12 months ago
I just started messing with OpenProjectOpenProject which seems pretty nice, but I actually bought a lifetime license to Nifty.pm a couple years ago on AppSumo and it is awesome.. Not free or open source or self-hostable though.. :/. Source: over 1 year ago
Openproject.org BIM edition is the closest I got so far, but it lacks the smooth versioning experience of git and the accessibility of a platform like github. Source: over 1 year ago
I know I am asking for a lot here. I worked for a company that used everything from Atlassian and miss the unified experience. Now I am working for a hospital and we are required by law to keep everything on premise. Atlassian makes it very obvious that they are a "go cloud or gtfo" company so... I am kind of searching or something equivalent. Currently using openproject.org as a JIRA replacement, Mediawiki as a... Source: almost 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
Redmine - Flexible project management web application
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Basecamp - A simple and elegant project management system.
Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.