Software Alternatives, Accelerators & Startups

OpenPhone VS Userlane

Compare OpenPhone VS Userlane and see what are their differences

OpenPhone logo OpenPhone

Simplest way to own a business phone number

Userlane logo Userlane

Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.
  • OpenPhone Landing page
    Landing page //
    2023-10-09
  • Userlane Landing page
    Landing page //
    2023-08-22

Tools are created to serve our own purposes and technology needs to add value to our lives without creating friction.People should not adapt to technology. Technology needs to adapt to people. We don't need to teach people how to interact with software but train software to interact with people. Software adoption relies on people learning how to navigate through a user interface. But this causes resistance and hinders productivity. We close the knowledge gap between humans and machines by allowing anybody to operate any software instantly. For Software providers that need to sell their product the ability to guide users in real time translates into higher engagement, activation, conversion, and retention. Companies that implement on-screen interactive guidance in the applications their staff needs to work with, solve all the logistic problems connected to staff training and see an increase in productivity that derives from a workforce which is fully operative in any software application from the get-go.

Userlane

$ Details
paid Free Trial
Platforms
Windows Mac OSX Linux Cross Platform Browser Chrome OS Firefox Edge Internet Explorer Safari
Release Date
2015 March
Startup details
Country
Germany
State
Bayern
City
München
Founder(s)
Felix Eichler
Employees
100 - 249

OpenPhone videos

OpenPhone

More videos:

  • Tutorial - How to get a business phone number on OpenPhone app
  • Review - OpenPhone Web App Overview

Userlane videos

Userlane - NOAH17 Berlin Startups

More videos:

  • Tutorial - How to create an interactive guide for software in just a few seconds with Userlane
  • Review - Userlane on Jira

Category Popularity

0-100% (relative to OpenPhone and Userlane)
Communication
100 100%
0% 0
User Onboarding And Engagement
VoIP
100 100%
0% 0
User Engagement
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpenPhone and Userlane

OpenPhone Reviews

  1. Easy to use, and just what we needed!

    I needed a 1800 number for my business, and paying for a second phone line and getting a second phone is overpriced for what I needed. for 10 bucks a month, OpenPhone allows me to have a 1800 number right on my own cell phone through their app. So my personal calls don't get mixed up with my business calls. The app is easy to use, has a voicemail feature, and call forwarding for when I'm out and don't want to use data.

    👍 Pros:    Easy to use|Cost effective

Userlane Reviews

15 best user onboarding software you need to try in 2023
However, it also has a strong focus on keeping existing users and employees up to date with new features. Userlane claim to be able to reduce client support contacts by up to 50%. You can easily add GIFS, videos, and other appealing content to help keep users on target as they learn. In fact, its speedy content creation facilities are among its standout features.
8 Best Usetiful Alternatives and Competitors That Are More Professional
Userlane offers interactive product guides that you can customize as you like. The targeting and segmentation for those guides are sufficient for most but if you have complicated segments or lots of different language requirements, Userlane might not be the one for you.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its user-friendly interface makes it suitable for businesses looking for a more straightforward implementation process. If ease of use and customization are your top priorities, Userlane could be a great fit.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
The difference between WalkMe and Userlane is that it’s relatively easy to implement Userlane inside your application. You just need to copy/paste one snippet of Javascript code, without changing your application system.
Source: userpilot.com

Social recommendations and mentions

Based on our record, OpenPhone seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpenPhone mentions (11)

  • Near a Cheap Alternative to PublicMobile
    I usually use VOIP with openphone.com and use her phone when I am on the go... But now need a phone for something simple and was looking to sign up with Public mobile for the $15 / month my wife had, but NOW ITS GONE!!! Dang those bastards. Source: about 1 year ago
  • Need a permanent USA virtual phone number or virtual simcard capable of receiving sms when connected to DATA and/or WIFI. As cheap as possible.
    Google voice is free! If you need something with a little more power. Voip.ms, sipharmony.com, and openphone.com. Source: almost 2 years ago
  • Favorite VOIP service?
    Hey – I'm one of the founders at OpenPhone so obviously biased here. I'm confident OpenPhone is the superior product and experience in every way. Would be happy to talk to you about it directly and show you a demo. Feel free to book a demo here or you can email me - dk at openphone.co. Source: over 2 years ago
  • Google Voice alternatives. Recommendations PLEASE
    Oh no, the latest MacOS app is actually supposed to be much better than the web app. If you recall any issues you had specifically, please send me a note to dk @ openphone.co. Source: over 2 years ago
  • Trying to move from Grasshopper
    Let me know if you'd be up for it. I'm dk at openphone.co. Source: over 2 years ago
View more

Userlane mentions (0)

We have not tracked any mentions of Userlane yet. Tracking of Userlane recommendations started around Mar 2021.

What are some alternatives?

When comparing OpenPhone and Userlane, you can also consider the following products

KrispCall - Virtual cloud phone system for business

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

CallHippo - Easy to use Phone System with World-Class Support

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.