Software Alternatives, Accelerators & Startups

OpenBiblio VS NICE inContact

Compare OpenBiblio VS NICE inContact and see what are their differences

OpenBiblio logo OpenBiblio

It is an easy to use, automated library system written in PHP containing OPAC, circulation...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • OpenBiblio Landing page
    Landing page //
    2023-09-27
  • NICE inContact Landing page
    Landing page //
    2023-10-04

OpenBiblio videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to OpenBiblio and NICE inContact)
CMS
100 100%
0% 0
Communication
0 0%
100% 100
LMS
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

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OpenBiblio Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing OpenBiblio and NICE inContact, you can also consider the following products

DSpace - DSpace open source software enables open sharing of content that spans organizations, continents...

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

TinyCat - The online catalog and integrated library system for tiny libraries, powered by LibraryThing.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Invenio - Invenio is a free, open-source software to run a digital library or document repository on the web.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.