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Based on our record, Open Telemetry seems to be a lot more popular than Freshservice. While we know about 161 links to Open Telemetry, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
OpenTelemetry is an open-source observability framework for generating, capturing, and collecting telemetry data such as logs, metrics, and traces from software services and applications. For this article, we will focus on configuring traces in the system, so you can see the entire distributed operation of processing a payment. - Source: dev.to / about 12 hours ago
In addition, we now have a common standard for defining and correlating traces, metrics, and logs: OpenTelemetry. Most Observability vendors are all in on OpenTelemetry, which means that it has become the de-facto standard for instrumenting code (and also the second most popular CNCF project in terms of contributions 🎉). It also means that these vendors all ingest the same data, and it’s up to how those vendors... - Source: dev.to / 9 days ago
I contend there is using a worker runtime and OpenTelemetry. - Source: dev.to / 16 days ago
OpenTelemetry is an open-source observability framework that provides mechanisms for creating and sending traces, metrics, and logs. It consists of various elements such as protocols for transmission and SDKs for different programming languages. In this article, we will explore how OpenTelemetry achieves distributed tracing. - Source: dev.to / 20 days ago
The preferred method of observing internal behavior would be through standardized logging once it is available in all drivers (DRIVERS-1204), however until that time only event logging is consistently available. In the future additional observability tooling such as Open Telemetry support may also be introduced. - Source: dev.to / 29 days ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
SigNoz - Open source alternative to Datadog
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Prometheus - An open-source systems monitoring and alerting toolkit.
Basecamp - A simple and elegant project management system.
Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases
Redmine - Flexible project management web application