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Ongage VS Jira Service Management

Compare Ongage VS Jira Service Management and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Ongage logo Ongage

Ongage is an online platform that provides multiple facilities for users’ comfort.

Jira Service Management logo Jira Service Management

Jira Service Management is an online development platform that facilitates users with multiple services.
  • Ongage Landing page
    Landing page //
    2023-05-13
  • Jira Service Management Landing page
    Landing page //
    2023-08-18

Ongage features and specs

No features have been listed yet.

Jira Service Management features and specs

  • Integration with Atlassian Suite
    Jira Service Management seamlessly integrates with other Atlassian products like Jira Software, Confluence, and Bitbucket, offering a cohesive environment for teams already using these tools.
  • Customizable Workflows
    Jira Service Management provides highly customizable workflows, allowing organizations to tailor their processes to meet specific ITSM needs effectively.
  • Automation Capabilities
    With built-in automation features, teams can streamline repetitive tasks, which helps in reducing overhead and improving efficiency.
  • Scalability
    The platform is scalable, making it suitable for small to large enterprises, enabling teams to grow and adapt as their service management needs evolve.
  • Robust Reporting and Analytics
    It offers comprehensive reporting and analytics capabilities, providing insights for continuous improvement and better decision-making.

Possible disadvantages of Jira Service Management

  • Complexity for New Users
    New users may find the platform overwhelming due to its extensive features and configurations, which can lead to a steeper learning curve.
  • Pricing Structure
    Jira Service Management can become expensive, especially for larger teams, as pricing scales with user count and additional features.
  • Customization Limitations
    While the platform is customizable, some specific customizations may require advanced knowledge or additional plugins that can complicate setup.
  • Performance Issues
    In some cases, users have reported performance issues, particularly when handling a large number of requests or integrating several apps.
  • Limited Out-of-the-box ITIL Features
    Although Jira Service Management supports ITIL practices, some users feel it lacks certain out-of-the-box ITIL features that competitors offer.

Ongage videos

+ Add

Ongage Demo - the End-to-End Email Marketing Platform

More videos:

  • Review - Email Hygiene Best Practices. Ongage & Webbula

Jira Service Management videos

+ Add

Introducing Jira Service Management

More videos:

  • Review - Jira Service Management Overview (Tutorial Part 1/6)
  • Review - Jira Service Management: A Review

Category Popularity

0-100% (relative to Ongage and Jira Service Management)

Ongage

Jira Service Management

Email Marketing
100 100%
Email Marketing
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100
Development
100 100%
Development
0% 0
ITSM
0 0%
ITSM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ongage and Jira Service Management

Ongage Reviews

10 Best Campaign Monitor Alternatives You Can Find
Ongage is an email marketing platform targeted primarily for sophisticated requirements. It includes all the essential elements for high-level email marketing. Ongage boosts large email operations by enabling email marketers, CRMs, and other stakeholders to raise sends, segment lists, and improve reach and engagement rates.
Source: mailbluster.com

Jira Service Management Reviews

We have no reviews of Jira Service Management yet.
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What are some alternatives?

When comparing Ongage and Jira Service Management, you can also consider the following products

turboSMTP - turboSMTP is a reliable, powerful, easy-to-use SMTP server that maximizes the deliverability of all...

HaloITSM - You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

SMTP - SMTP provides scalable affordable email infrastructure for all your sending needs.

ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.

Google Workspace - Google's encompassing suite of cloud-based business apps.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

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