Software Alternatives, Accelerators & Startups

Onfido VS HelpCrunch

Compare Onfido VS HelpCrunch and see what are their differences

Onfido logo Onfido

Onfido is the data-driven platform for intelligent background checking.

HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.
  • Onfido Landing page
    Landing page //
    2023-01-24
  • HelpCrunch Landing page
    Landing page //
    2023-03-15

Onfido videos

Onfido Business Model | Onfido Interview & Review | Jobs in Onfido | Part 1

More videos:

  • Review - Onfido - NOAH19 Berlin
  • Review - Onfido: How their SDKs work, and how businesses work with them | Homescreen | Episode 68

HelpCrunch videos

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Category Popularity

0-100% (relative to Onfido and HelpCrunch)
Identity Verification And Protection
Customer Support
0 0%
100% 100
Identity Verification
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Onfido and HelpCrunch. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Onfido and HelpCrunch

Onfido Reviews

Discover the Top 5 Identity Verification Providers in 2023
Onfido and ComplyCube stand out by having one of the broadest range of features on the market, including but not limited to sanctions & PEP screening, document verification, biometric authentication, device intelligence, and more. However, it is worth noting that some of the advanced features offered by Onfido are exclusively available to enterprise customers, whereas their...

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, Onfido seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Onfido mentions (12)

  • Wise (formerly Transfer Wise) are asking me to send them photo of my ID
    I had to do the same thing when I signed up a while ago. I thought they'd just scan it and trash it, but apparently not... Their privacy policy says they do collect the photograph, national ID info, etc. And then they'll do their best to protect it: https://wise.com/gb/legal/global-privacy-policy-en > Additional information you give us for security, identification and verification purposes may include your [...],... - Source: Hacker News / 6 months ago
  • The trend for Google and Apple becoming the "gatekeepers" to personal life service.
    The identity verification for these apps usually goes through another 3rd party called Onfido. Same issues as previous point (even though you're logging into your account, who already have your ID. Source: 10 months ago
  • Swapin's Solution Explained: How Does It Work?
    At Swapin, we take your security seriously. That’s why we’ve partnered with industry-leading verification providers like Veriff and Onfido to ensure the highest levels of security and compliance when performing KYC (Know Your Customer) and KYB (Know Your Business) verifications. Veriff’s solution allows you to complete your KYC for Starter Level in just 2 minutes, so you can make your first transaction almost... Source: 11 months ago
  • Spencer Cox Says He Will Sign Social Media Bill - Minors Under 18 Will Need Permission From Parents to Open Social Media Accounts
    The non-rhetorical answer would be "identity proofing." But that's expensive on a per-call basis. One such example is here (one I've used before). Source: about 1 year ago
  • 100 APIs for Indian devs to integrate different financial services in your apps
    Title Description Documentation Starting date Jumio API Identity verification API that offers document and identity verification services Https://www.jumio.com/ 2010 Onfido API Identity verification API that offers document and identity verification services Https://onfido.com/ 2011 Veriff API Identity verification API that offers document and identity verification... - Source: dev.to / over 1 year ago
View more

HelpCrunch mentions (0)

We have not tracked any mentions of HelpCrunch yet. Tracking of HelpCrunch recommendations started around Mar 2021.

What are some alternatives?

When comparing Onfido and HelpCrunch, you can also consider the following products

Sumsub - One verification platform to secure the whole user journey

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Veriff - Smart and scalable identity verification.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ComplyCube - Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.