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onelink.to VS Pointel DCCM

Compare onelink.to VS Pointel DCCM and see what are their differences

Walls.io
Walls.io is an all-in-one social wall solution that allows you to collect, curate, and display content in an easy-to-customize feed. You can collect content from multiple social media platforms or let your audience post content directly on your wall. featured
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onelink.to logo onelink.to

Simplify app downloads with onelink.to all app stores

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • onelink.to Landing page
    Landing page //
    2023-03-18
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

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Pointel DCCM videos

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Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to onelink.to and Pointel DCCM)

onelink.to

Pointel DCCM

Link Management
100 100%
Link Management
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Social Media Tools
100 100%
Social Media Tools
0% 0
Communication
0 0%
Communication
100% 100

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What are some alternatives?

When comparing onelink.to and Pointel DCCM, you can also consider the following products

Linktree - Connect your audience to all of your content with just one link.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Manylink - One link, multiple URLs ⛓️

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Bitly - Get the most out of your social and online marketing efforts. Own, understand and activate your best audience through the power of the link with Bitly Enterprise.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

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