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Pointel DCCM VS Manylink

Compare Pointel DCCM VS Manylink and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Manylink logo Manylink

One link, multiple URLs ⛓️
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Manylink Landing page
    Landing page //
    2023-04-01

Pointel DCCM videos

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Dynamic Contact Center Manager Testimonial

Manylink videos

No Manylink videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Pointel DCCM and Manylink)

Pointel DCCM

Manylink

Call Center Software
100 100%
Call Center Software
0% 0
Link Management
0 0%
Link Management
100% 100
Communication
100 100%
Communication
0% 0
Social Media Tools
0 0%
Social Media Tools
100% 100

User comments

Share your experience with using Pointel DCCM and Manylink. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel DCCM and Manylink

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
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Manylink Reviews

Linktree Alternatives: The Best 10 and the FREE Tool I Use
Their dashboard interface looks pretty basic, but that can’t be said for the landing page user interface. It looks bulky with a heavy presence of Manylink branding.
Source: petermurage.com

What are some alternatives?

When comparing Pointel DCCM and Manylink, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Linktree - Connect your audience to all of your content with just one link.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Shorby - Shorby URL Shortener is an online utility that easily shortens all the URLs and automatically creates short links.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

many.link - Add as many links in your Instagram bio as you want

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