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OnBase VS GoDesk

Compare OnBase VS GoDesk and see what are their differences

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OnBase logo OnBase

OnBase is an enterprise content management and process management software suite.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • OnBase Landing page
    Landing page //
    2021-09-18
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

OnBase

Website
onbase.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

OnBase features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

OnBase videos

+ Add

Upgrade to Hyland OnBase 18 - A Review of New Features and Functionality

More videos:

  • Review - OnBase 17 Review - Highlights of New Features
  • Review - OnBase Government Electronic Plan (ePlan) Review

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to OnBase and GoDesk)

OnBase

GoDesk

Project Management
65 65%
Project Management
35% 35
Customer Support
0 0%
Customer Support
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing OnBase and GoDesk, you can also consider the following products

Laserfiche - Laserfiche offers powerful document management software solutions that are easy to implement and easy to use.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

DocuWare - DocuWare is a next-gen document management system that is specially designed for transferring paper-based and digital assets into collective resources.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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