Software Alternatives, Accelerators & Startups

Olark VS Zoom

Compare Olark VS Zoom and see what are their differences

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Zoom logo Zoom

Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.
  • Olark Landing page
    Landing page //
    2023-07-05
  • Zoom Zoom AI Companion
    Zoom AI Companion //
    2024-02-05
  • Zoom Zoom Team Chat
    Zoom Team Chat //
    2024-02-05
  • Zoom Zoom Meetings Persistent Team Chat
    Zoom Meetings Persistent Team Chat //
    2024-02-05
  • Zoom Zoom Clips
    Zoom Clips //
    2024-02-05
  • Zoom Zoom Phone
    Zoom Phone //
    2024-02-05
  • Zoom Zoom Mail - Email Compose with Zoom AI Companion
    Zoom Mail - Email Compose with Zoom AI Companion //
    2024-02-05
  • Zoom Zoom Contact Center
    Zoom Contact Center //
    2024-02-05
  • Zoom Zoom Platform Analytics
    Zoom Platform Analytics //
    2024-02-05
  • Zoom Zoom Whiteboard
    Zoom Whiteboard //
    2024-02-05
  • Zoom Zoom Events
    Zoom Events //
    2024-02-05
  • Zoom Zoom Rooms - Intelligent Director
    Zoom Rooms - Intelligent Director //
    2024-02-05

Equip your team with the communication and collaboration tools they crave including team chat, video conferencing, phone, email, and calendar all in one platform.

Share, connect, and engage with teammates no matter where you’re located with the tools you need like docs, notes, whiteboards, and video clips.

Make teamwork more meaningful across hybrid teams with modern collaboration solutions designed for teams like yours like meeting room systems, digital signage, and employee communications.

Olark

Website
olark.com
$ Details
-
Platforms
-
Release Date
-

Zoom

Website
zoom.us
$ Details
freemium $15.99 / Monthly (Pro - Great for Small Teams)
Platforms
Mobile Desktop
Release Date
2011 June

Olark videos

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

Zoom videos

More than Zoom

More videos:

  • Review - Zoom Review: is This a Cheaper Webinar Software Alternative?
  • Review - A Review of Zoom.us for Teaching Online Lessons
  • Tutorial - How To Use Zoom (plus Breakout Groups) -- Favorite Video Conferencing Platform

Category Popularity

0-100% (relative to Olark and Zoom)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Live Chat
100 100%
0% 0
Video Conferencing
0 0%
100% 100

User comments

Share your experience with using Olark and Zoom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and Zoom

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

Zoom Reviews

  1. Zoom is a video conferencing app that simplifies online meetings, allowing users to connect seamlessly through video, audio, and chat features. It offers a user-friendly interface, reliable performance, and various functionalities like screen sharing, breakout rooms, and recording options. However, occasional connectivity issues or fatigue from long meetings may be encountered. Overall, Zoom serves as a versatile tool for virtual collaboration and communication.

  2. An incredible platform to conduct meetings

    User friendly interface and a good platform to arrange professional meetings

    👍 Pros:    Easy user interface
  3. "In covid-19 days this app help me a lot"

    Features of this app is best while taking classes screen sharing, voice and many more. Easy to use because showed al features very clear. They really support their users and their features are frequent and implemented when you are using it.

    🏁 Competitors: GoToMeeting
    👍 Pros:    User-friendly|Easy to use|Multi-person meetings
    👎 Cons:    Download protection

The 7 best Zoom alternatives in 2024
GoTo Meeting offers a lot of the same video conferencing features as Zoom, like chat, Q&A, an AI meeting assistant, and security controls. But when you compare apples to apples, Zoom outperforms GoTo Meeting in every category. Because of that, it wouldn't have made this list except for one key feature: cloud storage.
Source: zapier.com
Top 10 Zoom Alternatives in 2024 — Better Video Conferencing Software
Unfortunately, we’re all familiar with Zoombombing (unwanted users interrupting meetings and cyber-harassing participants) and data sharing fiascos. The latest Zoom security concerns have to do with Zoom’s plans to use user content to train AI models. They later changed their mind about this and shared in their terms and services that they will not use your content to train...
Source: pumble.com
6 Webex Alternatives You Can Switch to in 2022
Its popularity spiked a couple of years ago, which made Zoom a target of cybercriminals. If you are worried about cybersecurity and using Zoom, you should get more familiar with all known Zoom security issues.
Source: www.stork.ai
8 Tools You Need For Working Remotely in 2022
Therefore, it is very important that the messenger has a user-friendly interface and, preferably, that it be free. Telegram is excellent for these purposes. In addition, the developers have recently added the possibility of video conferencing, so it can replace popular Zoom.
Source: hackernoon.com
Microsoft Teams Vs Clariti: Which one should you choose?
Due the coronavirus (COVID-19) outbreak and the necessary practices of social distancing and working from home, all SaaS-based communication and collaboration tools like Microsoft Teams, Zoom, Slack, Clariti have been seeing a dramatic increase in their userbase. While most of these tools look similar from outset, they differ widely in terms of their functionalities.
Source: clariti.app

Social recommendations and mentions

Based on our record, Zoom seems to be a lot more popular than Olark. While we know about 195 links to Zoom, we've tracked only 1 mention of Olark. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

Zoom mentions (195)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Zoom.us — Secure Video and Web conferencing add-ons available. The free plan is limited to 40 minutes. - Source: dev.to / 4 months ago
  • Watched the cloud debunk video for the first time..
    The screen recording he did can be done with a very basic setup such as Zoom and a one-person meeting, record your screen which also captures mic audio, save the meeting, upload to youtube, twitter, etc. https://zoom.us/. Source: 6 months ago
  • Bible Talks sa Pondahan ni Mang Kulas and Friends
    Install Zoom on your computer, tablet, or smartphone if you haven't already (https://zoom.us). Source: 7 months ago
  • How to Communicate Better in Open Source
    There are times when collaborators need to pair synchronously on a remote meeting app such as Zoom, GoogleMeet, etc. - Source: dev.to / 10 months ago
  • 20 Successful Virtual Fundraising Ideas For Nonprofits In 2023
    Pro tip: It doesn’t mean you can’t get attendees in the mood because your money-raising gala is being held online. Get your board members to sell virtual tables and add the option to form smaller groups for each table via Zoom. Ask your guests to dress up and share photos of the celebrations at home. Find an entertainer to perform online and include online auction and raffle options for all attendees. Source: 12 months ago
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What are some alternatives?

When comparing Olark and Zoom, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.