Mutiny might be a bit more popular than Olark. We know about 1 link to it since March 2021 and only 1 link to Olark. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago
This has small echoes of what Mutiny (mutinyhq.com) is already doing. I think their pitch is basically "we segment who's coming to your website and then show different versions of the landing page", but I do think that they're moving into some different areas (e.g. Automatically writing copy using GPT3 to target specific users). Source: about 1 year ago
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