Software Alternatives & Reviews

Olark VS CrankWheel

Compare Olark VS CrankWheel and see what are their differences

Olark logo Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

CrankWheel logo CrankWheel

Insanely simple, enterprise-friendly screen sharing, free for individual use.
  • Olark Landing page
    Landing page //
    2023-07-05
  • CrankWheel Landing page
    Landing page //
    2022-01-25

Share your screen to any device during a phone call. Just send a link via SMS, email, IM or say the URL to the session.

The viewer enters in seconds with one click. No prompts for registration, installation or downloads.

Features:

  • Share your entire screen, browser tab or program window

  • Grant control of the screen to the viewer

  • Stream HQ videos with sound

  • See what your viewer is seeing and how they engage with content

  • Post-session redirect to your landing page

  • Record your screen and share the recording

  • CTA widget for warm leads that alerts your sales team the second they request a call

Ideal for selling to hard-to-reach decision-makers such as individuals and small business owners.

Used in verticals where the product is better explained with visuals than words. Insurance sales, solar sales, SaaS sales, selling digital services, mortgage advice, financial services

Olark

Website
olark.com
$ Details
-
Platforms
-
Release Date
-

CrankWheel

$ Details
freemium $15.0 / Monthly (Individual user)
Platforms
Google Chrome Firefox Windows Mac OSX Linux Web Browser Edge Opera
Release Date
2016 January

Olark features and specs

No features have been listed yet.

CrankWheel features and specs

  • Screen sharing: Yes
  • Remote Desktop Access: Yes
  • Conference Calling: Yes
  • Video Sharing: Yes
  • Lead Capture: Yes
  • Screen Recorder: Yes
  • E-signature: Yes

Olark videos

Olark Review: Strenghts and Weaknesses of the Live Chat Software

More videos:

  • Review - Olark review - picksaas.com

CrankWheel videos

Share screen to desktop or tablet

More videos:

  • Review - Testimonials from insurance agents
  • Review - Testimonials from digital agency sales
  • Tutorial - Share screen to a mobile
  • Demo - Instant lead capture
  • Review - CrankWheel Interactive Webinar

Category Popularity

0-100% (relative to Olark and CrankWheel)
Customer Support
89 89%
11% 11
Sales
0 0%
100% 100
Live Chat
100 100%
0% 0
Help Desk
100 100%
0% 0

Questions and Answers

As answered by people managing Olark and CrankWheel.

What makes your product unique?

CrankWheel's answer:

CrankWheel gives you instant screen sharing. Your viewers just click on a link. There are not pop-ups that nudge them to download an app or register first. You can also record your screen, give control or get electronic signatures in a screen share.

Why should a person choose your product over its competitors?

CrankWheel's answer:

CrankWheel is easier to use for everyone and you can share to any device without asking your viewers to download anything.

How would you describe your primary audience?

CrankWheel's answer:

Salespeople who sell to remote clients. Health and Life insurance agents, solar sales agents, digital marketers and people selling home services and consultations to small business owners.

What's the story behind your product?

CrankWheel's answer:

An ex-Googler returned home after more than a decade abroad and met a childhood friend with over 15 years of experience in selling insurance over the phone. They decided to develop a solution for salespeople to show their screens without having to go to the prospect's home and show a laptop.

Which are the primary technologies used for building your product?

CrankWheel's answer:

CrankWheel is a browser-based screen sharing app that is based on WebRTC.

Who are some of the biggest customers of your product?

CrankWheel's answer:

  • Health Agents
  • SunRun
  • Yell
  • Yellow Pages
  • Connells Group
  • Vendasta

User comments

Share your experience with using Olark and CrankWheel. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Olark and CrankWheel

Olark Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Olark stands out thanks to its modern marketing functionalities. These include attention-grabbing interfaces and imagery. It offers features and aspects that resonate with customers. Overall, Olark is a simple, well-grounded tool that is worth considering if you run a small business or work as a solo professional.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Olark is a full customer relationship management (CRM) platform. Its primary features are live chat for sales and customer support. For the latter, they offer automated chat, organized customer data insights, and live chat analytics so you can track your performance. For example, you can monitor average live chat response times.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Olark’s CoPilot is a chatbot that makes your support team’s jobs easier and improves the customer experience. Using AI, CoPilot can understand questions and send answers to the common ones. It can also route customers to the right agent based on their needs. One of the best parts is that Olark will build your chatbots for you so you don’t have to spend time and energy...
Source: krisp.ai
What are alternatives to LiveChat?
What are good alternatives to LivePerson, Olark, and ATG? I am looking for minimal integration with an analytic overlay and low cost.
Source: www.quora.com

CrankWheel Reviews

We have no reviews of CrankWheel yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Olark seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Olark mentions (1)

  • You don't need live chat on your website
    I think there is some nuance here that is helpful to unpack. We'd almost all agree that: 1. Things that get in the way of solving customer needs are annoying. Most modals, popups, proactive notification that don't happen at the right time. This could include chat, email capture, cookie banners, chat bots, popovers. 2. For almost every business there are some sets of customer needs that require a conversation... - Source: Hacker News / over 1 year ago

CrankWheel mentions (0)

We have not tracked any mentions of CrankWheel yet. Tracking of CrankWheel recommendations started around Mar 2021.

What are some alternatives?

When comparing Olark and CrankWheel, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Melissa Data Quality - Melissa helps companies to harness Big Data, legacy data, and people data (names, addresses, phone numbers, and emails).

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Webnexs POS - Webnexs POS is a world’s most leading and comprehensive POS (point of sale) solution designed to let you sell from your one e-commerce website.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Denali (Cougar) - Denali (Cougar) is software develops leading on-premise accounting solutions for small to mid-sized businesses.