Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders.
The Cloud Contact-Center includes: - Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach. - Ability to share agents between projects, teams, and companies. - Integration of Toll-free, local, and non-geographic SIP numbers. - Handling missed calls with a specialized Callback mode. - An employee motivation system with automatic calculation of bonuses and penalties. - Automated KPI tracking, integrated with speech analytics and evaluation sheets. - Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers. - Performance analysis of each agent, team, and the entire contact center. Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts, and more.
AVOXI - AVOXI to deliver amazing call quality & an exceptional customer service experience.
FileInvite - Stop chasing your clients for documents! Easily request files, documents, forms & signatures from your clients – set a due date and save hours as your requests are returned to you effortlessly.
CloudTalk - Work locally, grow globally
Clinked - White-label Client and Team Workspace
Sonetel - Sonetel is a communication app that lets you make an international business call at the cost of local calls.
iDeals Virtual Data Room - iDeals Virtual Data Room is a tool that provides secure access to large amount of confidential documents and can view, analyze and collaborate in a protected environment.