What are some alternatives?
Zabbix - Track, record, alert and visualize performance and availability of IT resources
Nagios - Complete monitoring and alerting for servers, switches, applications, and services
Icinga - Icinga is a fork of Nagios and is backward compatible.
ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.