Bitrix24 is a versatile all-in-one SaaS platform designed to streamline business operations for teams of all sizes. With over 15 million users worldwide, it integrates a robust suite of tools, including CRM, project management, collaboration, and communication features, into a single, cloud-based workspace.
Bitrix24 eliminates the need for multiple subscriptions by offering a centralized hub for managing tasks, customer relationships, and internal workflows, making it a cost-effective choice for startups, SMBs, and enterprises.
The CRM is a standout feature, enabling lead capture, sales automation, and detailed analytics. Users can manage pipelines, generate reports, and integrate with social media and email for seamless customer engagement.
CoPilot, Bitrix24’s AI assistant, enhances productivity by automating tasks like lead data entry and call transcriptions. Project management tools include Kanban boards, Gantt charts, and time tracking, ensuring efficient task delegation and progress monitoring.
Collaboration is effortless with group chats, HD video calls, and file-sharing capabilities. The platform’s Contact Center unifies communication channels—live chat, telephony, and social media—into one dashboard. Bitrix24 also offers a no-code website builder, HR tools, and document management, supporting diverse business needs. Its mobile app ensures accessibility for remote teams.
Bitrix24’s pricing is a key advantage, with a free plan for unlimited users and paid plans starting at $49/month, offering scalability without per-user fees. The platform supports 18 languages and integrates with tools like Google Drive, PayPal, and Trello. While its extensive features may present a learning curve, Bitrix24 provides 24/7 support, tutorials, and a knowledge base to ease onboarding.
Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 2 years ago
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