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OBi VS uContact

Compare OBi VS uContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OBi logo OBi

OBi is one of the best open-source tools that allow you to produce audiobooks to create digital talking books that are easy to learn.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • OBi Landing page
    Landing page //
    2020-08-19
  • uContact Landing page
    Landing page //
    2022-08-06

OBi videos

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uContact videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to OBi and uContact)

OBi

uContact

VoIP
16 16%
VoIP
84% 84
Communication
11 11%
Communication
89% 89
Office & Productivity
100 100%
Office & Productivity
0% 0
Phone System
0 0%
Phone System
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OBi and uContact

OBi Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing OBi and uContact, you can also consider the following products

ShoreTel - Cloud phone system & contact center software & services

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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