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OBi VS NICE inContact

Compare OBi VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OBi logo OBi

OBi is one of the best open-source tools that allow you to produce audiobooks to create digital talking books that are easy to learn.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • OBi Landing page
    Landing page //
    2020-08-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

OBi videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to OBi and NICE inContact)

OBi

NICE inContact

VoIP
100 100%
VoIP
0% 0
Communication
4 4%
Communication
96% 96
Enterprise Communication
3 3%
Enterprise Communication
97% 97
Office & Productivity
100 100%
Office & Productivity
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OBi and NICE inContact

OBi Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing OBi and NICE inContact, you can also consider the following products

ShoreTel - Cloud phone system & contact center software & services

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Amp Telecom - Amp Telecom is a powerful all-in-one cloud-based business Voice Over IP and calling platform for any kind of midsize and large enterprises that comes with crystal clear calling, 24/7 reliability and can help you save more than 60% off your monthly p…

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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