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O-Valet VS NICE inContact

Compare O-Valet VS NICE inContact and see what are their differences

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O-Valet logo O-Valet

Valet Parking Software for Hotels, Airports, Casinos, Hospitals, and Restaurants. Interfaces with all Hotel PMS Systems, Parking Equipment and Management Software, and Loyalty Programs

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • O-Valet Landing page
    Landing page //
    2022-07-11

Say goodbye to employee fraud, revenue slippage, and bad guest experience.

O-Valet's valet parking app allows you to fully digitize your valet business using ticketless or traditional tickets. This means advanced revenue control (including gate arms entry and exit control, custom rate codes, and lost revenue reports), employee performance, and more. It also means a seamless customer experience from vehicle delivery to retrieval.

By using any ticket type such as SMS, plastic, or paper, your valet operation will reduce your operating expenses while increasing revenue on the curb from every vehicle.

With O-Valet, make data-driven decisions for everything valet.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

O-Valet

Website
o-valet.com
Pricing URL
Official O-Valet Pricing
$ Details
paid Free Trial $99.0 / Monthly
Platforms
iOS Browser Web Cross Platform Google Chrome Firefox Safari iPhone Android Mac OSX Windows Edge Internet Explorer
Release Date
2015 November
Edit details

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

O-Valet features and specs

  • Easy to Set-up and use: Be running in days not weeks
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Integrations: Oracle Opera 5.x/Cloud, Agilysis rGuest Stay, Galaxy Lightspeed, Hilton OnQ
  • Clean UI: Easy to train new valet staff

NICE inContact features and specs

No features have been listed yet.

O-Valet videos

+ Add

O-Valet Valet App

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to O-Valet and NICE inContact)

O-Valet

NICE inContact

Valet Parking Software
100 100%
Valet Parking Software
0% 0
Communication
0 0%
Communication
100% 100
SaaS
100 100%
SaaS
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare O-Valet and NICE inContact

O-Valet Reviews

We have no reviews of O-Valet yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing O-Valet and NICE inContact, you can also consider the following products

AirGarage - Parking management tool for businesses, hotels & churches

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

netPark - netPark is a cloud hosted point of sale and revenue control system for valet or self park operations.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

WPS - WPS manages CCTV, payments, parking management and other systems through a single integrated network.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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