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Nylas Mail VS Zendesk Support

Compare Nylas Mail VS Zendesk Support and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Nylas Mail logo Nylas Mail

The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Nylas Mail Landing page
    Landing page //
    2023-09-16
Not present

Nylas Mail

Website
nylas.com
Pricing URL
Official Nylas Mail Pricing
Release Date
2013 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Christine Spang
Employees
100 - 249
Edit details

Zendesk Support

Website
zendesk.com
Pricing URL
-
Release Date
-
Edit details

Nylas Mail videos

+ Add

Gmail with Nylas Mail

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Nylas Mail and Zendesk Support)

Nylas Mail

Zendesk Support

Email Management
100 100%
Email Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Email Automation
100 100%
Email Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nylas Mail and Zendesk Support

Nylas Mail Reviews

We have no reviews of Nylas Mail yet.
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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing Nylas Mail and Zendesk Support, you can also consider the following products

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailClark - The Slack bot for external communications

Zoho Desk - Industry's first context-aware Helpdesk Software

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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