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NPS for B2B SaaS VS Delighted

Compare NPS for B2B SaaS VS Delighted and see what are their differences

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NPS for B2B SaaS logo NPS for B2B SaaS

NPS surveys and analytics for B2B teams

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • NPS for B2B SaaS Landing page
    Landing page //
    2023-09-16
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

NPS for B2B SaaS

Website
vitally.io
Pricing URL
-
$ Details
-
Release Date
-
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Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

NPS for B2B SaaS features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

NPS for B2B SaaS videos

No NPS for B2B SaaS videos yet. You could help us improve this page by suggesting one.

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Delighted videos

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Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to NPS for B2B SaaS and Delighted)

NPS for B2B SaaS

Delighted

User Experience
100 100%
User Experience
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Analytics
100 100%
Analytics
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using NPS for B2B SaaS and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NPS for B2B SaaS and Delighted

NPS for B2B SaaS Reviews

We have no reviews of NPS for B2B SaaS yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NPS for B2B SaaS mentions (0)

We have not tracked any mentions of NPS for B2B SaaS yet. Tracking of NPS for B2B SaaS recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing NPS for B2B SaaS and Delighted, you can also consider the following products

Interactive NPS Calculator (by Delighted) - Calculate your NPS easily with this interactive free tool.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

TinyNPS - Simple NPS feedback

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Delighted + NomNom Integration - Turn your NPS responses into product insights

Survicate - Collect feedback on your website and find out more about your visitors.

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