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Now Platform VS Genesys Cloud

Compare Now Platform VS Genesys Cloud and see what are their differences

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Now Platform logo Now Platform

Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Now Platform Landing page
    Landing page //
    2022-08-04
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Now Platform videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Now Platform and Genesys Cloud)

Now Platform

Genesys Cloud

Project Management
100 100%
Project Management
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Now Platform and Genesys Cloud, you can also consider the following products

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Zoho Creator - Zoho Creator is a low-code application development platform that helps you build a custom, mobile-ready apps to run your business.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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