I highly recommend Nodecraft ( https://nodecraft.com/ ) for hosting a Starbound server if you do not wish to host your own! The cheapest plan should be enough for 1-3 people. Source: over 2 years ago

The simplest solution is to use a online game hosting service. I used to use https://nodecraft.com which worked very well for us. There are others as well of course. Source: over 2 years ago

Also, you should be able to ask your server company to assist you with that. Have you tried? If they arent helpful or dont have a good way to communicate I would consider moving. You are not just paying for the resources but also for the support. I highly recommend NodeCraft for hosting these type of servers. Their support is quick and helpful and they give you a lot of tools to work with. Additionally, their... Source: about 3 years ago

Hey. My friends and I started a server last week, and we used Scalacube.com (at 8 GB Ram). We only have HuskHomes and Graves plugins installed, besides that it's vanilla. The server was running well for the past week, but for the past two days, its been crashing randomly and frequently. The server lags whenever someone teleports (this didn't happen initially). We assumed it was a RAM Issue, however we bought above... Source: about 1 year ago

There’s a 24/7 sever option for free. We can try this. Source: about 1 year ago