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Nixxis VS Genesys Cloud

Compare Nixxis VS Genesys Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Nixxis logo Nixxis

The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Nixxis Landing page
    Landing page //
    2023-07-27
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Nixxis videos

+ Add

Nixxis - MatinAct - Mars 2020 - Aperçu 5 minutes

More videos:

  • Review - Nixxis Contact Suite - Helpdesk in 3 minutes - ENGLISH - HD

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Nixxis and Genesys Cloud)

Nixxis

Genesys Cloud

Call Center Software
41 41%
Call Center Software
59% 59
Communication
2 2%
Communication
98% 98
Call Management
100 100%
Call Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nixxis and Genesys Cloud

Nixxis Reviews

Best Call Center Software: The Complete List (2020 Update)
Nixxis Contact Suite is a cloud-based call center software that helps manage all channels including voice, mail, chat, sms, fax or social media. Nixxis offers predictive dialer, IVR, recorder, blending and reporting.
Source: biz30.timedoctor.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing Nixxis and Genesys Cloud, you can also consider the following products

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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