Software Alternatives & Reviews

Nixxis VS Five9

Compare Nixxis VS Five9 and see what are their differences

Nixxis logo Nixxis

The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Nixxis Landing page
    Landing page //
    2023-07-27
  • Five9 Landing page
    Landing page //
    2023-05-12

Nixxis videos

Nixxis - MatinAct - Mars 2020 - Aperçu 5 minutes

More videos:

  • Review - Nixxis Contact Suite - Helpdesk in 3 minutes - ENGLISH - HD

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Nixxis and Five9)
Call Center Software
25 25%
75% 75
Communication
0 0%
100% 100
Call Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nixxis and Five9

Nixxis Reviews

Best Call Center Software: The Complete List (2020 Update)
Nixxis Contact Suite is a cloud-based call center software that helps manage all channels including voice, mail, chat, sms, fax or social media. Nixxis offers predictive dialer, IVR, recorder, blending and reporting.

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nixxis mentions (0)

We have not tracked any mentions of Nixxis yet. Tracking of Nixxis recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing Nixxis and Five9, you can also consider the following products

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs