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Nitro Productivity Suite VS HelpScout

Compare Nitro Productivity Suite VS HelpScout and see what are their differences

Atera
The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Nitro Productivity Suite logo Nitro Productivity Suite

Equip every user with PDF productivity and unlimited eSigning—while still cutting costs in half. With Nitro Productivity Suite, you can reduce printing and measurably advance digital transformation.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Nitro Productivity Suite Landing page
    Landing page //
    2023-09-23
  • HelpScout Landing page
    Landing page //
    2023-07-14

Category Popularity

0-100% (relative to Nitro Productivity Suite and HelpScout)

Nitro Productivity Suite

HelpScout

PDF Tools
100 100%
PDF Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
PDF Editor
100 100%
PDF Editor
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Nitro Productivity Suite and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nitro Productivity Suite and HelpScout

Nitro Productivity Suite Reviews

Adobe Acrobat Pro Alternative 2020
With Nitro Productivity Suite, you get an elegant editor with a stylish, intuitive design. This software uses an interface that is reminiscent to Microsoft Word, and which allows for easy task organization. You can easily convert documents from more than 300 different formats into PDFs. Among the formats that you can transform are Word documents, Excel data sheets, and even...
Source: techsviewer.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nitro Productivity Suite mentions (0)

We have not tracked any mentions of Nitro Productivity Suite yet. Tracking of Nitro Productivity Suite recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Nitro Productivity Suite and HelpScout, you can also consider the following products

Wondershare PDFelement - All-in-one PDF editor

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Docs - Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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