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NinjaOne VS LabTech

Compare NinjaOne VS LabTech and see what are their differences

SysAid
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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NinjaOne logo NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
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LabTech logo LabTech

LabTech is one of the leading IT automation programs that is designed for automating the all kind of IT related tasks and improving the IT services as well.
  • NinjaOne
    Image date //
    2024-02-01

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.

  • LabTech Landing page
    Landing page //
    2022-05-03

NinjaOne features and specs

  • Self Service Portal
  • Audit, Analysis and Compliance
  • User Activity Monitoring
  • Software Inventory
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • Vulnerability Scanners
  • Data Loss Prevention
  • Multi-Patch Deployments
  • Unified Threat Management (UTM)
  • Ransomware Protection
  • Intrusion Detection and Prevention (IDS/IPS)
  • Endpoint Detection and Response
  • Breach Detection
  • Advanced Threat Protection

LabTech features and specs

  • Comprehensive Automation
    LabTech Automate provides a wide range of automation capabilities that help streamline processes, reduce manual work, and improve efficiency in IT management.
  • Remote Monitoring and Management
    The platform offers extensive remote monitoring and management tools that allow IT professionals to effectively manage and troubleshoot systems without being physically present.
  • Customization and Scripting
    LabTech allows for significant customization through scripting capabilities, enabling users to tailor automation scripts to specific needs and improve workflow.
  • Scalability
    Designed to support growth, the platform can scale with the needs of a business, accommodating more endpoints and users as necessary.
  • Integration with ConnectWise Suite
    As part of the ConnectWise platform, LabTech Automate integrates seamlessly with other ConnectWise products, enhancing functionality and providing a unified IT management experience.

Possible disadvantages of LabTech

  • Complexity
    Due to its comprehensive features and extensive automation capabilities, LabTech Automate can be complex to set up and requires a significant learning curve.
  • Cost
    The platform can be expensive, particularly for small businesses, which may find it challenging to justify the cost against their budget.
  • Interface and Usability
    Some users report that the user interface is not as intuitive as they would like, potentially complicating initial configuration and daily usage.
  • Resource Intensive
    LabTech Automate can be resource-intensive, requiring substantial system resources to run effectively, which might impact performance on older hardware.
  • Support and Documentation
    While support is available, some users have noted that the documentation can be insufficient or difficult to navigate, limiting effective self-help.

NinjaOne videos

+ Add

NinjaRMM Live Setup

More videos:

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

LabTech videos

+ Add

BMG LABTECH review

More videos:

  • Review - We are BMG LABTECH!

Category Popularity

0-100% (relative to NinjaOne and LabTech)

NinjaOne

LabTech

Monitoring Tools
97 97%
Monitoring Tools
3% 3
IT Management
91 91%
IT Management
9% 9
Remote Monitoring And Management
100 100%
Remote Monitoring And Management
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100

Questions and Answers

As answered by people managing NinjaOne and LabTech.

How would you describe your primary audience?

NinjaOne's answer

NinjaOne customers include MSPs and internal IT organizations of all sizes.

What makes your product unique?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Why should a person choose your product over its competitors?

NinjaOne's answer

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NinjaOne and LabTech

NinjaOne Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked NinjaOne: I like how the tool offers a complete toolkit for small IT teams and IT managers to manage, monitor, secure, and improve servers, network devices, laptops, and workstations. I think the best part of the platform is just how easy it is to use even if you have a wide variety of clients or IT to manage.
Source: thectoclub.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
NinjaRMM Pricing: NinjaRMM offers a free trial of their product. Ninja is priced on a per-device basis based on the features needed.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
NinjaRMM is an excellent RMM solution with real-time monitoring for Windows and Mac computers. NinjaRMM offers users the ability to automate patches to remote networks. The software supports over 120 applications including Java and Dropbox. Patching these popular services allows you to minimize the vulnerabilities your users face.
Source: www.comparitech.com
8 Best RMM Software and Tools
NinjaRMM’s monitoring agent can be installed on Windows and Mac computers and provides endpoint data including, processing, memory, utilization, network, logs, etc. Additionally, NinjaRMM’s automation capabilities allow managers to check the entire infrastructure, install patches, etc.
Source: www.pcwdld.com
Best helpdesk software of 2020: for ticketing and support
NinjaRMM is a cloud-based help desk solution that allows you to monitor everything in real-time. The GUI is simple and easy to use, which can make the learning curve in setting up, using, and customizing short and sweet. The developers are also proactively adding additional features, not least to increase the number of available integrations and improving the available toolkit.
Source: www.techradar.com

LabTech Reviews

We have no reviews of LabTech yet.
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What are some alternatives?

When comparing NinjaOne and LabTech, you can also consider the following products

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Datto - Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Vinzant Global ECS - Job scheduling solution for Windows, Unix and Linux. Vinzant Software has been providing job scheduling solutions since 1987.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

TrueSight Server Automation - TrueSight Server Automation from BMC allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

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