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ConnectWise Automate VS LabTech

Compare ConnectWise Automate VS LabTech and see what are their differences

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ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

LabTech logo LabTech

LabTech is one of the leading IT automation programs that is designed for automating the all kind of IT related tasks and improving the IT services as well.
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12
  • LabTech Landing page
    Landing page //
    2022-05-03

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

LabTech features and specs

  • Comprehensive Automation
    LabTech Automate provides a wide range of automation capabilities that help streamline processes, reduce manual work, and improve efficiency in IT management.
  • Remote Monitoring and Management
    The platform offers extensive remote monitoring and management tools that allow IT professionals to effectively manage and troubleshoot systems without being physically present.
  • Customization and Scripting
    LabTech allows for significant customization through scripting capabilities, enabling users to tailor automation scripts to specific needs and improve workflow.
  • Scalability
    Designed to support growth, the platform can scale with the needs of a business, accommodating more endpoints and users as necessary.
  • Integration with ConnectWise Suite
    As part of the ConnectWise platform, LabTech Automate integrates seamlessly with other ConnectWise products, enhancing functionality and providing a unified IT management experience.

Possible disadvantages of LabTech

  • Complexity
    Due to its comprehensive features and extensive automation capabilities, LabTech Automate can be complex to set up and requires a significant learning curve.
  • Cost
    The platform can be expensive, particularly for small businesses, which may find it challenging to justify the cost against their budget.
  • Interface and Usability
    Some users report that the user interface is not as intuitive as they would like, potentially complicating initial configuration and daily usage.
  • Resource Intensive
    LabTech Automate can be resource-intensive, requiring substantial system resources to run effectively, which might impact performance on older hardware.
  • Support and Documentation
    While support is available, some users have noted that the documentation can be insufficient or difficult to navigate, limiting effective self-help.

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

LabTech videos

+ Add

BMG LABTECH review

More videos:

  • Review - We are BMG LABTECH!

Category Popularity

0-100% (relative to ConnectWise Automate and LabTech)

ConnectWise Automate

LabTech

Monitoring Tools
90 90%
Monitoring Tools
10% 10
IT Management
90 90%
IT Management
10% 10
Project Management
100 100%
Project Management
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConnectWise Automate and LabTech

ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

LabTech Reviews

We have no reviews of LabTech yet.
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What are some alternatives?

When comparing ConnectWise Automate and LabTech, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Datto - Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Vinzant Global ECS - Job scheduling solution for Windows, Unix and Linux. Vinzant Software has been providing job scheduling solutions since 1987.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TrueSight Server Automation - TrueSight Server Automation from BMC allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

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