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Nimble VS SugarCRM

Compare Nimble VS SugarCRM and see what are their differences

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Nimble logo Nimble

Nimble is the only solution to offer small businesses the best features of high-end CRM systems combined with the power of social media.

SugarCRM logo SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.
  • Nimble Landing page
    Landing page //
    2023-04-14

  www.nimble.comSoftware by Nimble

  • SugarCRM Homepage
    Homepage //
    2024-10-05

Nimble features and specs

  • Unified Contact Management
    Nimble aggregates contact information, social media interactions, and communication history from various sources, making it easier to manage and interact with your contacts efficiently.
  • Social Media Integration
    Nimble seamlessly integrates with various social media platforms, allowing users to track and engage with their contacts across different channels from one centralized location.
  • Ease of Use
    The platform is designed with a user-friendly interface that makes it easy to navigate and use, even for those who may not be tech-savvy.
  • Seamless Email Integration
    Nimble integrates with popular email services like Gmail and Outlook, allowing users to manage their emails directly within the CRM and keep all correspondence in one place.
  • Task Management
    The CRM includes task management features that help users stay organized by tracking to-do lists, setting reminders, and scheduling follow-ups.

Possible disadvantages of Nimble

  • Limited Customization
    Nimble's customization options may be limited compared to more robust CRMs, which could be a drawback for users requiring tailored solutions.
  • Pricing
    While Nimble offers a range of features, it might be considered expensive for small businesses or startups with limited budgets.
  • Advanced Features
    Some advanced CRM features, such as detailed analytics and reporting or specific industry-focused tools, may not be as developed as those in other specialized CRM software.
  • Learning Curve
    Even though it's user-friendly, there can still be a learning curve associated with effectively utilizing all the features Nimble offers.
  • Limited Integration with Other CRMs
    Nimble might not integrate as well with other CRM systems, which can be an issue for businesses looking to migrate or use it in conjunction with another platform.

SugarCRM features and specs

  • Customization
    SugarCRM is highly customizable, allowing businesses to modify the software to meet their specific needs. Users can tailor workflows, modules, and fields to better align with their business processes.
  • Open Source
    SugarCRM offers an open-source version, providing the flexibility to modify the source code. This is beneficial for developers who want to create bespoke CRM solutions.
  • User-Friendly Interface
    The platform features a user-friendly and intuitive interface, making it easier for users of all technical levels to navigate and use the system effectively.
  • Integration Capabilities
    SugarCRM integrates well with a variety of third-party applications and services, such as email platforms, marketing tools, and customer support systems. This enhances its functionality and usability.
  • Customer Support
    SugarCRM offers robust customer support, including resources like documentation, forums, and direct support channels to help resolve any issues users may encounter.

Possible disadvantages of SugarCRM

  • Cost
    While the open-source version is free, the professional versions of SugarCRM can be costly, particularly for small businesses or startups with limited budgets.
  • Complexity
    Due to its high level of customizability, SugarCRM can be complex to set up and configure. This may require substantial time and expertise, which could be a drawback for smaller teams.
  • Performance
    Some users have reported that SugarCRM can be slow, especially when handling large datasets or complex workflows. This can impact efficiency and user satisfaction.
  • Limited Mobile App
    The mobile application for SugarCRM has limited features compared to the desktop version, which can be a constraint for users who need full functionality on the go.
  • Maintenance
    The open-source version requires regular maintenance and updates to ensure it runs smoothly, which can be resource-intensive for businesses without dedicated IT staff.

Analysis of Nimble

Overall verdict

  • Nimble is a strong CRM option for small to medium-sized businesses looking for an intuitive, feature-rich solution that helps streamline contact management and communication.

Why this product is good

  • Features
    It provides robust contact management, social media integration, and sales automation tools which are beneficial for small to medium-sized businesses.
  • Ease of use
    Nimble offers a user-friendly interface that integrates seamlessly with various business applications, making it simple for teams to adopt.
  • Integration
    Nimble integrates well with popular platforms like Office 365, G Suite, and various CRM solutions, enhancing its utility across different business environments.

Recommended for

  • Small businesses that need an all-in-one solution for CRM and social media integration
  • Startups looking for an affordable yet comprehensive CRM tool
  • Teams that prioritize ease of integration with existing tools like Office 365 and G Suite

Analysis of SugarCRM

Overall verdict

  • Yes, SugarCRM is considered a good choice for businesses seeking a flexible and customizable CRM solution. It is particularly appreciated for its user-friendly interface and scalability. However, suitability can vary based on specific business requirements, so it's advisable to assess its features compared to organizational needs.

Why this product is good

  • SugarCRM is a well-known customer relationship management (CRM) platform that offers a comprehensive suite of tools aimed at improving customer interactions, automating sales processes, and enhancing marketing efforts. It is customizable, supports integrations with other systems, and has a dedicated focus on usability, which makes it appealing to many businesses. Its open-source foundation allows for flexibility and expansion to adapt to specific business needs.

Recommended for

    SugarCRM is recommended for medium to large-sized enterprises that require robust customization options and flexible integrations. It is ideal for organizations that want a CRM solution that can scale with their growth and accommodate complex business processes. Companies that value having an open-source base for potential customization and have the resources to implement and maintain such a system would benefit greatly.

Nimble videos

+ Add

Nimble CRM Demo

More videos:

  • Review - Nimble Review - with Tom Vasel
  • Review - LewReview Ep 4: Nimble's Dumb Massive Loans

SugarCRM videos

+ Add

SugarCRM Review - CRM software review

More videos:

  • Demo - SugarCRM Demo

Category Popularity

0-100% (relative to Nimble and SugarCRM)

Nimble

SugarCRM

CRM
34 34%
CRM
66% 66
Sales
36 36%
Sales
64% 64
CRM Platforms
37 37%
CRM Platforms
63% 63
Sales Workflow
31 31%
Sales Workflow
69% 69

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nimble and SugarCRM

Nimble Reviews

11 Apollo.io Alternatives and Competitors 2024
Nimble is a CRM and Google Extension tool, dedicated to fostering relationships, enabling you to strengthen bonds with prospects and customers.
Source: evaboot.com
Top 21 Salesforce’s Competitors and Alternatives
Nimble CRM is designed with the needs of SMBs in mind. Businesses can also use Nimble Prospector to manage contacts via email, social platforms, websites, and apps. Nimble has been named “Market Leading CRM for CX and Ease of Use” for nine consecutive years.
Source: bstrategyhub.com
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Nimble is a popular CRM tool that helps you (a company) build a better relationship with a customer. By providing you with customer engagement, sales insights, and data organization, you have everything you need to make necessary changes.
Source: www.3dsellers.com
7 Salesforce Alternatives You Need To Check Out Now
It’s a bummer that Nimble, a platform winning at the integration game so far, has no integration with Outlook. However, Nimble provides a feature where you can export an Outlook CSV File and then import the same on your Nimble’s Outlook Importer.
Source: sprout24.com
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Well I think Nimble is one of the best alternatives, but only for SMB type of companies. When talking about large enterprises, I think no one comes close to Salesforce. But the biggest issue with CRM (similarly to ecommerce platforms) is not the platform itself, but the extensions and integrations that you apply to it. At the end of the day you can have Nimble working better...
Source: blog.capterra.com

SugarCRM Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
SugarCRM integrates sales, marketing, and customer support. It avoids busy work and adds to increased productivity by automating important procedures. Because the solution is easily customizable, you can change workflows and modules to meet your specific business requirements.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
SugarCRM is a software company that offers a CRM divided into Sugar Market, Sugar Sell, Sugar Serve, and Sugar Discover. SugarCRM Sell is a SaaS sales automation software and competes against Salesforce in this sector. This solution provides adequate data to help users reach out to customers.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
SugarCRM brings sales, marketing, and customer service together. By automating key processes, it eliminates busywork and contributes to improved productivity. Since the tool is easy to customize, you can modify workflows and modules according to your business needs. This sales and marketing automation platform allows you to capture the attention of prospects and convert them...
Source: www.bigcontacts.com

What are some alternatives?

When comparing Nimble and SugarCRM, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Alore CRM - The AI-powered CRM that works 24x7 behind the scenes to do all your trivial work, so you can focus on what really matters: closing deals

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

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