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Niles VS BoldDesk

Compare Niles VS BoldDesk and see what are their differences

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Niles logo Niles

A wiki you can talk to

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Niles Landing page
    Landing page //
    2023-09-27
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Niles

Website
niles.ai
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Niles features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Niles videos

+ Add

Niles home theater ceiling speaker review

More videos:

  • Review - Niles ZR-6 Multiroom Home Audio System Review
  • Review - One Sip Coffee Review - Papagalino Cafe (Niles, IL)

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Niles and BoldDesk)

Niles

BoldDesk

WiKi
100 100%
WiKi
0% 0
Customer Support
0 0%
Customer Support
100% 100
Internal Knowledgebase
100 100%
Internal Knowledgebase
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Niles and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Niles mentions (0)

We have not tracked any mentions of Niles yet. Tracking of Niles recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 9 months ago

What are some alternatives?

When comparing Niles and BoldDesk, you can also consider the following products

Tettra - Tettra is a company wiki that helps teams manage and share organizational knowledge.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kifi for Slack - Get links messaged on Slack in Google Search results

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OneBar - AI-powered Q&A knowledge base for Slack teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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