Software Alternatives, Accelerators & Startups

Niice VS Aircall

Compare Niice VS Aircall and see what are their differences

Niice logo Niice

Show what your brand is made of - Niice helps in-house creative teams create, grow and manage their brand.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Niice Landing page
    Landing page //
    2023-07-30

Most in-house creative teams find it hard to create, manage and grow their brand. Niice empowers these teams and their partners to create, understand, find and use their brand assets. This means creative teams spend less time managing assets and more time growing their brand.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Niice videos

Get Started with Niice.

More videos:

  • Review - Niice Boards - Sneak Preview

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Niice and Aircall)
Project Management
100 100%
0% 0
Communication
0 0%
100% 100
No Code
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Niice and Aircall

Niice Reviews

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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall should be more popular than Niice. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Niice mentions (1)

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Niice and Aircall, you can also consider the following products

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Creativity 365 - Cross-device content creation suite

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

CloudTalk - Work locally, grow globally