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Nicereply VS SocialDefender

Compare Nicereply VS SocialDefender and see what are their differences

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Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

SocialDefender logo SocialDefender

Monitor your brand mentions in real time. Social Defender empowers you to track, monitor & manage your social media presence. Sign up & get a free account today.
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...
  • SocialDefender Landing page
    Landing page //
    2021-10-01

Nicereply videos

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Email Feedback By Nicereply.com

SocialDefender videos

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Category Popularity

0-100% (relative to Nicereply and SocialDefender)

Nicereply

SocialDefender

Surveys
100 100%
Surveys
0% 0
Online Review Management
0 0%
Online Review Management
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Social Media
0 0%
Social Media
100% 100

User comments

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What are some alternatives?

When comparing Nicereply and SocialDefender, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

RepRevive - RepRevive is online reputation management software.

Google Forms - Simple web forms from Google.

Visible Intelligence - Visible Intelligence is a comprehensive social media monitoring, analytics, and engagement platform.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

myPresences - Manage the online presence and online reputation of your business and get found more often in local search with better local seo.

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