Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Hyperdisk - Digital emarketing solution providing strategic design, development, branding, SEO, SEM and social media.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
MultiView - MultiView offers digital publishing solutions for associations and digital marketing solutions for B2B marketers.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Phase2 - Phase2 is a digital marketing agency offering solutions to brands helping them to transform their business.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.