Software Alternatives, Accelerators & Startups

NICE inContact VS VividCharts for ServiceNow

Compare NICE inContact VS VividCharts for ServiceNow and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

VividCharts for ServiceNow logo VividCharts for ServiceNow

We help our customers tell stories with their ServiceNow data. https://t.co/aSYEVgEiKX
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • VividCharts for ServiceNow Landing page
    Landing page //
    2023-08-17

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

VividCharts for ServiceNow videos

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Category Popularity

0-100% (relative to NICE inContact and VividCharts for ServiceNow)
Communication
98 98%
2% 2
Monitoring Tools
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Testing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and VividCharts for ServiceNow

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

VividCharts for ServiceNow Reviews

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What are some alternatives?

When comparing NICE inContact and VividCharts for ServiceNow, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Plat4Mation Kanban4U - The challenge SITIOS is the IT and Operations department of Schwarz Gruppe, one of the largest retailers in the world.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Plat4Mation - Get the most out of your organization and people by taking maximum advantage of the ServiceNow platform. Our best practice approach is the most efficient way to get there.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Plat4Mation Roadmap4U - The challenge The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy.