Software Alternatives, Accelerators & Startups

NICE inContact VS Udemy

Compare NICE inContact VS Udemy and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Udemy logo Udemy

Online Courses - Learn Anything, On Your Schedule
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Udemy Landing page
    Landing page //
    2023-11-09

NICE inContact features and specs

No features have been listed yet.

Udemy features and specs

  • Headquarters: San Francisco, CA

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Udemy videos

Are Udemy Courses Worth It?

More videos:

  • Review - Udemy Scam! Watch Before You Make A Udemy Course
  • Review - Udemy Review 2018

Category Popularity

0-100% (relative to NICE inContact and Udemy)
Communication
100 100%
0% 0
Education
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Online Learning
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Udemy

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Udemy Reviews

Top 11 Coursera Alternatives 2024
Udemy is one of the top alternatives to Coursera, as it is a leading online learning platform with a strong selection of reasonably paid courses. It’s a great option for those who want to learn new skills or gain more training to hone their current skill set will find it useful. It provides classes in various subjects, including business, photography, computer science, cloud...
Source: freshlearn.com
10 Best Coursera Alternatives in 2024
One of the top Coursera alternatives free courses is Udemy. It is a vast online­ learning platform that offers thousands of courses on a wide­ range of topics, from business and technology to pe­rsonal development and hobbie­s.
14 Best Free and Paid Coursera Alternatives For Creators (2024)
Udemy likely has one of the broadest course offerings on the market today with over 210,000 options to choose from! It is well positioned for many subject matters and languages which makes it a great fit for teaching almost any subject.
"The Rise of Online Learning Platforms in India"
Udemy: A popular platform with a wide range of course offerings from various instructors. Google and Google Digital Garage: Offers a variety of online courses, workshops, and training programs with the added advantage of choosing from different learning options. DomainRacer Tutor LMS Hosting: Provides a comprehensive solution for creating and selling online courses, with...
Top 11 Thinkific Alternatives for Online course Creators in 2023
Udemy is Online Course creator and one of the Alternatives to Thinkific. the main difference between Udemy and Thinkific is that selling ebooks is only available in Thinkific. Therefore, both Udemy and Thinkific are more useful for e-learning courses.

Social recommendations and mentions

Based on our record, Udemy seems to be more popular. It has been mentiond 260 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Udemy mentions (260)

  • Bought my first laptop for my education after years of being homeless, hope I invested my money right.
    CS is computer science. Also check out edx.com It is hosted by Harvard and if you pay for the course which is very little you get a certificate from them. There is also groupings of courses were you can get a business certificate. Also check out udemy.com. Wait for the specials for $10-15. I have heard that google has certificates that are free but that businesses except. Just try stuff and even look at skills... Source: 11 months ago
  • Rant - Anyone else having trouble finding a job?
    Core coding and IT skills are a must though. Pick a language you followed and liked at Uni, check there is decent job demand for it, and do a udemy.com course on it (great value, great content, very cheap). Pair this with a major cloud (Azure or AWS) qualification which is pretty much a must these days, and you're much more attractive as an applicant. Source: 11 months ago
  • Tech careers that won’t be taken over by AI?
    Prompting is so new I don't think a degree is offered yet, but Microsoft has some accredited classes (FREE) - https://learn.microsoft.com/en-us/training/ and you can get a certificate on AI and chatGPT from https://udemy.com , I got a few from them :). Source: 11 months ago
  • Failed my Salesforce Admin today
    I am studying Salesforce administrator fundamentals at udemy.com. I am taking this course where the instructor provides a checklist of all the topics/subjects you will see in the test. For example, according to the instructor, who passed his administrator certification on his first try, teach the specific concepts you will see in the test. I think that there are 133 features/concepts. So, the first video is about... Source: 11 months ago
  • Cheap/free language lessons
    If you're prepared to do self-study, take a look at the udemy.com learning site. I paid somewhere in the region of £15 (they retail for around £60-70 in general but always come on sale at some point) for a number of courses (incl. languages). The courses are rated by students and I haven't yet been let down. Source: 11 months ago
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What are some alternatives?

When comparing NICE inContact and Udemy, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Codecademy - Learn the technical skills you need for the job you want. As leaders in online education and learning to code, we’ve taught over 45 million people using a tested curriculum and an interactive learning environment.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

LinkedIn Learning - Online training through LinkedIn's professional network.