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NICE inContact VS SwyxWare

Compare NICE inContact VS SwyxWare and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

SwyxWare logo SwyxWare

Searching for a future-proof telephone system? With Swyx, companies rely on IP-based unified communications software via the cloud or an in-house solution.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • SwyxWare Landing page
    Landing page //
    2022-10-29

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

SwyxWare videos

No SwyxWare videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and SwyxWare)

NICE inContact

SwyxWare

Communication
97 97%
Communication
3% 3
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and SwyxWare

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

SwyxWare Reviews

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What are some alternatives?

When comparing NICE inContact and SwyxWare, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

3CX - Hosted PBX with CRM integration and mobile apps

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallHub - Predictive Call Center, Voice and Text Broadcasting app

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

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