Software Alternatives, Accelerators & Startups

NICE inContact VS spot

Compare NICE inContact VS spot and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

spot logo spot

Manage all your cryptocurrencies in one place
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • spot Landing page
    Landing page //
    2022-11-02

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

spot videos

SPOT X Review 2019 - Pros and Cons

More videos:

  • Review - Unboxing Spot The $75,000 Robot Dog
  • Review - Spot Gen3 Review

Category Popularity

0-100% (relative to NICE inContact and spot)
Communication
100 100%
0% 0
Productivity
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Web App
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and spot

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

spot Reviews

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What are some alternatives?

When comparing NICE inContact and spot, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Teamflow - Feel like a team again with your own virtual office

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pesto App - The digitally native, authentically human workplace.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Remotion - Motion capture and replay platform for mobile devices