Software Alternatives, Accelerators & Startups

NICE inContact VS SmarterAgent

Compare NICE inContact VS SmarterAgent and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

SmarterAgent logo SmarterAgent

SmarterAgent offers mobile SaaS platform for real estate.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • SmarterAgent Landing page
    Landing page //
    2022-07-16

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

SmarterAgent videos

02_2013_SmarterAgent_MLSApps_ForWeb

Category Popularity

0-100% (relative to NICE inContact and SmarterAgent)
Communication
100 100%
0% 0
Project Management
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Work Management
0 0%
100% 100

User comments

Share your experience with using NICE inContact and SmarterAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and SmarterAgent

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

SmarterAgent Reviews

We have no reviews of SmarterAgent yet.
Be the first one to post

What are some alternatives?

When comparing NICE inContact and SmarterAgent, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

AshiRo.ca - Canadian rentals and leasing properties. Seo, Release. Canadian property rentals online. Luxury condos, apartments, town house, houses and more. Properties experts Canada and Toronto, Ontario. Come and visit us today at http://www.ashiro.ca

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Lynx Photo Manager - Lynx Photo Manager is a construction photo documentation and management software.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Mashvisor - Find properties that will make money on AirBnb