Software Alternatives, Accelerators & Startups

NICE inContact VS sipXecs

Compare NICE inContact VS sipXecs and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

sipXecs logo sipXecs

A SIP based implementation of a PBX / unified communications system.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • sipXecs Landing page
    Landing page //
    2019-04-24

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

sipXecs videos

sipxecs Interview; Testimonial with Dave Rothman; Cedarville University

More videos:

  • Review - Polycom Push To Talk on sipXecs or openUC
  • Review - SIPfoundry: Introduction to IANT and why we use sipXecs based solutions

Category Popularity

0-100% (relative to NICE inContact and sipXecs)
Communication
87 87%
13% 13
Enterprise Communication
83 83%
17% 17
VoIP
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and sipXecs

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

sipXecs Reviews

We have no reviews of sipXecs yet.
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What are some alternatives?

When comparing NICE inContact and sipXecs, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Wazo.io - The UCaaS Platform Built for MSPs​